Privacy Policy
EUETIASAPPLICATIONSYSTEM INC (hereinafter "Company") takes the protection of customer personal information very seriously and processes customer personal data safely and responsibly. This Privacy Policy explains how personal information collected during the use of our website and services is processed. The Company complies with privacy laws and related European data protection regulations, and appropriately protects and uses customer personal information.
Collection of Personal Information
Personal Identification Information: Name, gender, date of birth, contact details (email, phone number)
Passport Information: Passport number, issuing country, issue date, expiration date, etc.
Other Information: Travel itinerary, residential address, payment information (credit card, payment services, etc.)
Automatically Collected Information: IP address, cookie data, browser type, device information, etc.
This information is essential for processing EU ETIAS applications.
Use of Personal Information
The Company uses collected personal information for the following purposes:
EU ETIAS Application Processing: To receive and process customer EU ETIAS applications.
Customer Support: To respond to service-related inquiries and support requests.
Service Improvement & Development: To reflect customer needs and feedback to improve service quality.
Retention & Processing Period
The Company retains customer personal information for a maximum of 2 years after ETIAS application completion, after which personal information is safely destroyed or anonymized in accordance with applicable laws. However, with customer consent, provided information may be retained for a longer period.
Protection of Personal Information
The Company takes the highest level of security measures to protect customer personal information.
Personal information is stored in encrypted storage.
Access to customer personal information is limited to authorized employees only, with regular security reviews conducted.
Third-Party Disclosure
The Company does not share customer personal information with third parties in principle. However, exceptions may apply in the following cases:
Legal Requirements: Personal information may be provided to comply with court orders, government requests, or legal obligations.
Service Providers: Personal information may be provided to third-party payment systems and system operators for ETIAS application processing.
In such cases, provided personal information is limited to the purpose of service delivery, and the receiving parties are obligated to process the information securely.
Customer Rights
Customers may exercise the following rights regarding their personal information at any time:
Right of Access: The right to view how your personal information is being processed.
Right to Rectification & Deletion: The right to request correction of inaccurate information and deletion of personal data.
Right to Restriction: The right to request restriction of personal data processing under certain conditions.
Right to Withdraw Consent: The right to withdraw previously given consent for personal data processing at any time.
Right to Object: The right to object to personal data processing.
To exercise these rights, please contact our customer service center.
Data Protection Officer
The Company has a Data Protection Officer (DPO) responsible for privacy protection. Customers can contact the DPO for privacy-related inquiries or requests.
DPO Contact: Email: support@euetiasapplication.com
Policy Changes
The Company may change this Privacy Policy from time to time. Policy changes will be announced on the website, and the updated policy takes effect from the date of posting.
Customers are encouraged to regularly review the policy to stay informed of any changes.
Consent
By agreeing to this Privacy Policy, customers confirm that personal information provided during service use will be processed for the purposes stated above.
Please read and agree to this Privacy Policy before using our services.